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FAQ

Questions About Member Registration

What should I do to register as a member of this website?

Please fill out the form for membership registration. You can search and download data material on this website once the registration is completed.

Can a member use video clips and images on this website for free?

Members of this website can use video clips and images on this website for free only when it is done for the purpose to promote the tourism in Oita Prefecture.

I cannot log in to the member website.

Please reconfirm that there are no errors in the entered email address and password. If uppercase/lowercase letters are different, unnecessary spaces are included, etc., an error occurs and you will not be able to log in.

I forgot my password.

Please click the “Forgot password” link on the login screen.

Link to the reset your password form

Can I change my email address?

You can not change your email address. Please create a new account with the desired email address.

I live in Japan. Can I become a member of this website?

Yes, you can become a member. This website is the digital source platform so that tourist agents can access to the information related to tourist services provided in Oita Prefecture.

Usage Questions

How do I search for videos and images?

You can search for and download by keyword, category, and season from the "Video Library" and "Photo Library" pages.

I’m having trouble downloading images and videos.

This may be due to a long queue, server status, etc. Please check the settings of your terminal and try again in a short while.

Questions About the Content

Am I permitted to edit any content on this website?

You are permitted to edit the content within the scope of the Terms of Use (e.g., trimming, resizing, and segmenting of a video clip). Some of the content is subject to specific rules such as indication of copyright. Please comply with such rules for using the content.

How can the data materials be used?

The downloading of data material is free on this website, as long as the purpose is to promote demand of travel to Oita. It can not be used for any other purposes.

Can I use the data materials indefinitely?

The usable period of data material is dependent on the situation. Please check the usable period when you download the content. After the usable period ends, any use of the Data Material, including the distribution of pamphlets and DVDs that have already been made, is prohibited.

What sizes do the data materials come in?

The following are standard sizes. Some data materials are different.

Video: HD size (1920 × 1080 pixels)

Images: 4000 × 2670 pixels/2000 × 1335 pixels/640 × 427 pixels

Can I stream the content on other websites?

Downloading and using of the data material is permitted only when it is used for the purpose to raise the number of tourists from overseas to Oita Prefecture through advertising its beauty. The following acts are prohibited: distributing the original or processed data in a way in which it can be traded independently (irrespective of whether such distribution is for sales/lease, or for free); distributing image video clips and electric data sets for sales purpose; distributing DVDs and pamphlets to advertise or promote products and services provided by users themselves; sharing the data from this website with third parties on the Internet as a material; or other similar acts.

Information about copyrights

The copyright in each Data Material belongs to Oita. Necessary permissions related to portrait rights have been obtained to use the Data Material on this website. When using the Data Material on this website, please check the "copyright information" on the download page of each Data Material, and be sure to insert the designated credit if there is an indication.
Example) © OITA, © XXXXX/© OITA

Other Questions

Where can I have much information on tourism in Oita?

Please refer to the "Tourism Site" on this website.

Tourism Site

Would you introduce the media of Oita Prefecture?

Since this website is an electronic data platform for tourist agents, we cannot give you any information not related to this.